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ALAMO RENTAL TERMS AND CONDITIONS FOR RENTALS IN THE USA 

Effective - APRIL 1ST, 2010 TO MARCH 31ST, 2011

Renter must meet standard age, driver and credit requirements

  1. US AND CANADIAN LICENCE HOLDERS

    We are sorry but our rates are not available to holders of the above licences
  2. MINIMUM AGE

    3. Twenty-one (21) years of age except where state law provides otherwise.

  3. AGE RESTRICTIONS

In the State of New York and Michigan the minimum age is eighteen (18) years and for renters and authorized drivers age eighteen through twenty four (18-24), inclusive, an insurance recovery fee of $49.37 per day applies in lieu of an Underage Driver Fee.
  1. UNDERAGE FEE

    2. In all states an underage fee of Twenty-five dollars ($25) per day, per driver will apply for renters and additional drivers age twenty-one through twenty-four (21-24), unless otherwise stated.

  2. ADDITIONAL DRIVER FEE

    3. An additional fee of up to $10.00 per day, per additional driver will be charged, except where state law provides otherwise. Additional drivers may be required to present a valid license and credit card in their name at the time of rental (In Manhattan locations, additional driver must present a valid credit card and valid license in their name).

  3. INFANT SEAT

    4. A fee of $6.99 per day, per infant seat will be charged. Infant seats should be requested at time of reservation. In the event the infant seat is not returned at the end of the rental, a fee will be assessed to the renter.

  4. SEATBELTS and CHILD RESTRAINT SEATS

    5. State laws may require the use of seatbelts and child restraint seats. Seatbelts and child restraint seats can save lives. We urge you to use them. To avoid serious injury or even death, use child restraint seats only in the back seat of the vehicle. Older children who do not use child restraint seats should ride properly buckled-up in the back seat. Infant seats should be requested at time of reservation.

  5. DRIVING AREAS

    6. Vehicles can be driven in any state in the United States, but must be returned to the location from which they were rented or drop-off charges may apply. Vehicles may not be driven into Mexico. Vehicles rented in Alaska must be returned to Alaska. Vehicles can be driven into Canada but must be returned to the United States unless a pre arranged drop off has been arranged. Canadian residents renting vehicles in the United States may not drive vehicles into Canada. Driving on unpaved roads voids Collision Damage Waiver (CDW) coverage.

  6. FUEL POLICY

    7. Unless fuel in included in the pre paid tour product a full tank of gas is purchased at the time of rental. The Service is convenient because the renter does not have to worry about taking time to stop and refuel before returning the car (there is no credit for remaining fuel).

  7. TAXES AND FEES

    8. Unless otherwise stated, taxes, including VLF taxes in California, other governmentally authorized or imposed surcharges, concession recoupment fees, airport & facility fees and optional items (such as CDW Waiver Savers, fuel, additional driver fee and drop charges) are extra. Concession recoupment fees may add up to 20% to the rental rate at some on-airport locations. Airport fees may add up to 20% to the rental rate at some off airport locations. Payment for all of these additional items is the responsibility of the customer, unless otherwise specified on the rate sheets.

    Rates may not included Customer Facility Charges (CFC) which is payable, where applicable, by the customer at time of rental.

    Legislation, regulation or the cost of fuel may affect Alamo’s pricing or procedures. On all inclusive products, Alamo reserves the right, without notice to (i) charge customers at the time of rental or thereafter, for the amount of any additional or increased surcharges, fees, taxes or increased fuel costs incurred subsequent to entering into this Agreement or (ii) increase Client’s tax, surcharge or fuel inclusive rates by an amount equivalent to the additional or increased tax, surcharge or fuel cost subsequent to entering into this Agreement.

  8. ONE WAY RENTALS

    9. All one way rentals must be booked in advance and are subject to availability. Drop-off charges may apply, payable at time of rental. Refer here for pricing.

  9. METHODS OF PAYMENT

Credit Cards – Alamo accepts Visa, MasterCard, American Express, Diners Club, and Discover credit cards.

Cash Rentals – All cash rentals must meet Alamo’s current standard cash qualification requirements. When making a reservation for a cash rental, Client should contact Alamo for information on Alamo’s current cash qualification requirements, which does include presenting a valid passport and roundtrip airline ticket at time of rental. Cash Qualifications may vary by location and are subject to change. Some locations may require a credit card at the beginning of the rental and the customer can pay cash upon return.

Cash customers are required to leave a deposit as follows:
  • If vouchered: $25/daily and $100/weekly in addition to any charges not covered by the voucher.
  • If not vouchered: $50/daily and $200/weekly in addition to any charges not covered by the voucher.
  • Deposits for rentals in New York shall only be made in the form of Cashiers Check, Travelers Check or Money Order.
  1. IDENTIFICIATION REQUIRED FOR RENTAL

    2. A full and valid Driver’s License from country of origin, Passport and credit card in renters name. If the Driver’s License is not legible or translated into English and International Drivers License must be provided.

  2. COLLISION DAMAGE WAIVER (CDW)

    3. If included in the rate booked, CDW contractually waives or limits the renters responsibility for damage to the rental vehicle. Standard Rental Agreement terms and conditionals apply.

  3. LIABILITY PROTECTION (LP)

    4. All Inclusive rates provides the renter and authorized drivers with a combined single limit of $1,000,000 for third party claims that may be made by others against the renter and authorized drivers for bodily injury, death and/or property damage arising out of the use or operation of the Alamo rental vehicle and subject to the limitations set forth in the applicable Alamo then standard rental contract and in the insurance policy which provides coverage.  Also included in LP is Uninsured Motorist/Underinsured Motorist (UM/UIM) protection with a combined single limit of $100,000. UM/UIM provides benefits to the renter and any family member related by blood, marriage, or adoption, who, while physically occupying Alamo’s rental vehicle when it is being driven by the renter or an authorized driver, suffers bodily injury or death caused by negligent uninsured motorist, negligent underinsured motorists or a negligent hit-and-run driver.  Except for UM/UIM and unless required by law, LP excludes any protection afforded under: first party benefits; personal injury protection; medical payments and no-fault. Insurers and policy terms are subject to change without prior notice to Customer

  4. OVERSTAY FEE

    5. If a customer extends the rental any time after the vehicle has been picked up at the rental location, regardless if an additional voucher is presented, a fee of $10.99 per day will be assessed in addition to the applicable rates. These fees will be payable by the customer.

  5. GPS (GLOBAL POSITIONING SYSTEM)

    6. GPS navigational systems are available at an additional cost per day and are subject to availability.

  6. GRACE PERIOD

    7. Alamo offers a 29 minute grace period on all rentals. If a customer extends the rental any time after the vehicle has been picked up at the rental location and overstay fee as described above will be accessed.

  7. RESERVATION REQUIREMENTS

The following information is required at time of reservation for all Voucher and E-Voucher bookings: Voucher ID Number, Number of Voucher days and car type. The number of voucher days and car type on the reservation will be the values used to bill the client.

20. SKI RACKS

Ski racks, if required, must be requested at the time of reservation and are $7.50 per day.

21. VOUCHERS

If a customer with a prepaid rental returns the vehicle prior to the end of the reserved period, no credit will be given for the unused portion of the Vouchered or E-Voucher.

22. ROADSIDE PLUS (RSP)

RSP is available in all US locations. RSP is void and of no effect if, at the time of the incident necessitating roadside assistance, the renter (or an Authorized Driver) were in violation of the rental agreement, including, without limitation, the Prohibited Uses and Violations set forth therein. In such cases, roadside assistance will be available, but standard charges may apply. RSP includes the following:
    • Key replacement: replacement keys or a locksmith will be sent
    • Glass replacement: if the glass is damaged through no fault of the renter (or authorized driver), the glass will be replaced
    • Flat Tire: if the vehicle’s spare tire is installed and serviceable, it will be installed to replace a flat tire. If no inflated spare tire is available, the vehicle will be towed in accordance with the towing provision.
    • Tire Replacement: If the vehicle’s tire is damaged, the tire will be repaired or replaced at no additional charge.
    • Towing: Towing charges will be covered at no additional cost should the vehicle be inoperable.
    • Jump start: A battery boost will be provided in an attempt to start the vehicle.
    • Lockout service: If the keys are locked inside the vehicle, service will be sent to gain entrance.
    • Fuel delivery: A limited supply of gasoline will be delivered to the vehicle to enable you to reach the nearest open service station. (Up to three gallons or equivalent liters).

Rental Terms, Conditions and Prices are subject to change without notice and may vary by location.

General Terms and Conditions.  

Flight Information
If you are collecting your car at the airport, it is imperative that Cheap-Car-Rental.com is given your correct outbound flight number and estimated arrival time. If this is not known to you at the time of your booking your car, please ensure that you inform us at least 7 days prior to departure. If we are not provided with the correct flight information in good time, no responsibility can be accepted or compensation allowed for a failed rental.

Delivery and Collection
The location of the collection office is given on the confirmation email and on the booking voucher. This information will include telephone and fax numbers and trading hours.

Documentation
When you make a booking with Cheap-Car-Rental.com a confirmation screen will give you the details of the booking including our booking reference. An email will then be sent with the same details. A Pre-Paid voucher will be sent within 48 hours of the booking being made. This must be produced at the time of collection of the vehicle. The rental company will not accept your rental unless this is produced. Cheap-Car-Rental.com cannot offer a refund for non-production of the pre-paid voucher.

Driving Licence
All permitted drivers must be in possession of a of a valid drivers license issued by their respective jurisdictions of residence and must be at least twenty-one (21) years of age, unless otherwise allowed by law.

The rental company reserves the right to refuse a rental to drivers with certain types of endorsements. No refunds will be given for rentals aborted due to non-production of any driving licence or non- disclosed endorsements. Faxed or photocopied licences are not acceptable.

Vehicle Type/Suitability
Cheap-Car-Rental.com cannot guarantee a particular model or make of vehicle The example vehicle shown is for guidance only and the rental companies reserve the right to substitute it with another similar vehicle. If for any reason whatsoever, you are not happy with the condition of your vehicle, please inform the local car hire company immediately and Cheap-Car-Rental.com in writing. Cheap-Car-Rental.com cannot accept any liability where this procedure is not followed.

Mechanical difficulties/Accidents
In the event of any mechanical difficulties or accident involving your rental vehicle, it is imperative that details are reported to the local car hire company straight away. You should also notify the local police in the case of accidents and a signed police report obtained. You should also obtain full details of any third parties involved. Authority to repair or replace a vehicle must be obtained from the local car hire company supplying your vehicle and whose name and address appears on your voucher and rental agreement. You should retain copies of all rental documentation in the event that an insurance company becomes involved. Compensation cannot be considered when this procedure is not followed correctly.

Insurance Exclusions and Excess
In common with most car rental companies the insurance cover offered by many of our suppliers does not cover tyres, windscreens, the roof, the underside and interior of the car and towing charges. You may sometimes therefore be liable for damage to these items. Contents of the car are covered by clients normal travel insurance policies. No insurance excess is payable except for wilful damage or damage to the car as outlined above. This excludes the state of New York where the first USD $ 100 of each and every claim and the state of Alaska where the excess is USD $ 500.

Provision of Vehicles
Please be aware car hire suppliers can refuse to provide a vehicle to any customer who is, in their opinion unfit to drive or does not meet eligibility requirements. In such cases, your contract with us becomes void and we will have no further liability to you.

Upgrades
Renters may upgrade to another class of vehicle at the time of rental and renter shall pay the car rental company directly all charges for such upgrade.

General Conditions
All bookings are confirmed when full payment is received and are subject to Cheap-Car-Rental.com terms and conditions. No other terms, conditions and warranties, expressed or implied by law, custom and course of dealing shall form part of any contract between Cheap-Car-Rental.com and clients except for those terms implied by law whose application is mandatory.

Traffic violations
The client is responsible for all fines, parking and driving violations, toll roads, airport access fees etc.

Reservations 
We are not deemed to have accepted a reservation until we have confirmed with our suppliers that a vehicle is available for you and emailed your rental voucher to you. The primary method of communication between Cheap-Car-Rental and you will be email. It is your responsibility to ensure that your email system is capable of receiving and printing email communications from Cheap-Car-Rental in both HTML and plain text formats and that such communications are not rejected by your system or by your internet service provider as "spam". Cheap-Car-Rental will accept no liability whatsoever for losses or failures of any sort that result from you not receiving an email sent by us and our email logs shall be undisputable evidence of the fact that an email was sent.

Period Of Rental 
All hires are calculated and sold in periods of 24 hours. In some countries there is a 3 day minimum period. After the car has been collected, it may be possible to extend at these rates by contacting Cheap-Car-Rental by e-mail or telephone and making further payment as required. If extension is made directly with the local car hire company, the rate may be considerably higher. Missed return deadlines without pre-authorised extension will be charged locally. Please note that no refunds will be made for vehicles returned early.

Booking Conditions
The client acknowledges that in making a booking with Cheap-Car-Rental.com it does so only on the basis of the material contained in this statement. All other statements or representations made by Cheap-Car-Rental.com, its employees, or agents are of no effect unless confirmed by Cheap-Car-Rental.com to the client in writing.

Cheap-Car-Rental.com act as a broker for the hire companies and a contract will be taken with the car hire company supplying the car. Clients will then be subject to the terms and conditions of that contract and the laws of the country where the rental has taken place.

Cheap-Car-Rental.com accepts no responsibility for and shall not be liable in respect of any loss, damage, alterations, delays or changes arising from civil strife, industrial dispute, including air traffic control disputes, terrorist activity, natural and nuclear disaster, fire or adverse weather conditions, unavoidable technical problems with transport, closure or congestion of airports or ports, cancellation of scheduled airlines and financial failure of airlines.

Cheap-Car-Rental.com and the car hire supplier reserves the right to levy any government increase in tax or change in law, which results in additional cost after the confirmation in the reservation.

Cheap-Car-Rental.com's liability to the client for any loss, damage, injury or accident what so ever, whether arising out of negligence, breach of contract, or any other cause shall not exceed twice the invoiced price of rental of the vehicle concerned provided that nothing in this clause shall limit Cheap-Car-Rental.coms liability for death or personal injury caused by its negligence.

Cheap-Car-Rental.com will not be held responsible for anyone driving under the influence of alcohol/drugs, causing willful damage, off road driving or driving without due care and attention. The client will indemnify Cheap-Car-Rental.com against this in respect of such claims.

Transit Management Ltd
T/A cheap-car-rental.com
252 High Street, Orpington, Kent, BR6 0LZ, England

USA / Canada Tollfree - Cheap car rental for your car rental in USA and Canada International /UK
 1 866 800 3169 +44 208 002 0396

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