Alamo Cancellation Rules


Cancellations need to be made using the simple yellow form below. Covid has put car rental companies under extreme pressure causing significant operational challenges, constant global travel policy changes and reduced staffing and fleet availability. Policies have been revised to enable the operation and fleet is managed more efficiently.

  Cancellation Fee
Bookings cancelled more than 60 hours before rental $30
Bookings cancelled less than 60 hours before rental  $100
Bookings cancelled less than 2 hours before rental or not cancelled at all or No Show No refund
Once rental has started, cars returned early No refund

There is no refund if driver does not have with him an acceptable valid driver's license or an acceptable credit card in the drivers name with sufficient credit for the deposit. 

Late pickups need to be notified in advance. In the case of flight delays the rental company will hold the car if arrival details are in the booking. Where the cancellation fee exceeds cost of the rental there is no refund. Bookings not paid 7 days before rental will be cancelled.

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If you wish to cancel now please complete the details below and submit

Booking to be cancelled

Last Name  reference ( begins tweb_104 or 105 ) tweb_